AI Upgrades from Chat Windows to Checkout Lines 🛒

Hey there,

FAQ questions no longer have to consume your team's time or leave people waiting. Lyro reads your help documents, answers instantly, and passes tricky questions to your staff.

What would your day look like if AI handled the basics of your company?

Tydio Lyro AI

Visit website here »

Lyro is a conversational AI agent designed to revolutionize customer support by solving up to 70% of customer inquiries using your website’s data and FAQs.

Best for

• E-commerce stores wanting 24/7 instant support without a massive team.

• Businesses looking to deflect repetitive FAQs to focus on complex tasks.

How to use it

• Sync your data by uploading FAQ docs or linking your knowledge base.

• Set guardrails to define what the AI can share for brand consistency.

• Enable handovers so the AI transfers complex chats to a human agent.

When not to use it
If your industry requires strict manual oversight for every word (like legal or medical advice), a fully autonomous agent may be too high-risk to provide.

Pro-tip
Check the “Unanswered Questions” dashboard weekly to identify and fill potential content gaps, directly improving your automated resolution outcomes.

🛒 Microsoft Launches Agentic AI for Global Retail

Microsoft just dropped a suite of agentic AI tools designed to manage friction out of shopping and store management. Copilot Checkout lets you buy products from brands like Etsy or Urban Outfitters directly inside your chat. By linking AI discovery with instant payments, Microsoft transforms "just looking" into "just bought" in seconds.

Read the full article here »

• 💳 Buy in the Chat: Copilot Checkout kills the redirect. Shoppers can find, click, and pay for items within the conversation, keeping the experience done quickly.

• 🗣️ Personal Brand: Retailers can now launch "Brand Agents" that don't just answer questions, but speak the brand’s language and know the catalogs fully.

• 🏷️ Auto-Cataloging: New AI handles the grunt work of product onboarding by "reading" images and social trends to categorize new inventory automatically.

• 🏪 Store Sidekicks: For operational staffs, a new operations agent handles inventory checks and staffing changes by analyzing real-time data results.

🤖 Mobileye Buys Mentee Robotics in $900M Physical AI Bet

Mobileye is acquiring Mentee Robotics for 900 million dollars to bring self-driving technology to humanoid robots. This partnership aims to create robots that understand human intent and move safely in the real world. Customer pilots are scheduled for late 2026, with full commercial production targeted for 2028.

Read the full article here »

• ⚙️ Mentored Learning: These robots learn tasks through simple human demos making them faster to train, deploy, and cheaper to deploy in warehouses.

• 🤖 Hands-Off Work: The bots are built to work alone without a remote pilot, using advanced vision models to move objects and navigate spaces wherever.

• 🛡️ Proven Security: Mobileye is applying its famous car safety math to these robots, ensuring bots can predict humans and stay out of busy work zones.

• 🔗 Built In-Housing: By making their own motors and hands, the hardware’s reliable. Vertical integration allows the robots to work 24/7 with minimal downtime.

📧 Google Unveils the "Gemini Era" for 3 Billion Gmail Users

Google is overhauling Gmail with Gemini 3, changing the inbox into a proactive personal assistant. The update introduces "AI Overviews" and newly-built "AI Inbox" to help users handle mail with minimal effort. While core tools are free for all users, many features are "on by default," requiring a manual opt-out for those who prefer the classic experience.

Read the full article here »

• 🧵 Thread Recaps: Gmail now synthesizes long, messy emails into bullet points, helping users catch up on without reading every individual reply.

• 🤖 AI-built Inboxes: New view surfaces a daily briefing of "Suggested to-dos" and "Topics to catch up on." It prioritizes VIP contacts and urgent items.

• 🔍 Ask Your Inbox: Pro users can now use natural language to find specific details buried in their archives, specially when it’s deep within your storage.

• 📝 Smarter Writing: "Help Me Write" and "Suggested Replies" now match writing style and new "Proofread" tool offers advanced checks to polish drafts.

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Until next time,